FAQ

Got Questions? We’ve Got Answers.

Everything you need to know about working with us, how we approach marketing, and what to expect.

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Our approach

Understanding our philosophy and why we do things differently.
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Working together

What to expect from our partnership and how we measure success.

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Pricing & process

Investment details and what’s included in our service.
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Technical

Platform details and integration considerations.
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About Our Approach

Why don't you specialize in one industry like other agencies?
Because your customers don’t care about your industry—they care about their problems.

Working across different sectors (education, travel, e-commerce, professional services) has taught us that good marketing principles are universal. Whether someone’s buying Arabic workbooks or booking Maldives holidays, they all want the same things: clear information, honest pricing, and to feel confident about their decision.

Most agencies become industry experts but forget how to talk to actual humans. We stayed human-focused.

How is this different from other marketing agencies?
Most agencies try to convince everyone to buy from you. We help people who should buy from you find you, and help people who shouldn’t realize it early.

We call this Truth-First Design. Instead of “How do we get more people to say yes?” we ask “How do we help people determine if this is right for them?” Sounds backward, but it works. Quality leads convert better than quantity leads.

What makes you confident you can help businesses outside your previous experience?
Because we’ve already done it. Our current clients include:

Educational publishers targeting specific cultural communities
Tourism operators in niche destinations
E-commerce stores with specialized products

The common thread isn’t the industry—it’s that they all needed better ways to connect with their ideal customers.

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Working Together

How do you measure success?
Lead quality, not vanity metrics.

We track:

How many qualified inquiries you receive
How well those leads match your ideal customer profile
Whether the people contacting you are ready to make decisions

We don’t track:

How many people “liked” your ad
How much “brand awareness” increased
Other metrics that don’t pay your bills

What do you need from us to succeed?

Clear expectations: Tell us what your ideal customer looks like, what they struggle with, and what makes them choose you over competitors.

Honest feedback: If our messaging doesn’t sound like your voice, tell us. If leads aren’t converting well, we need to know.

Good conversion process: We bring people to your door. You need to be able to have meaningful conversations with them once they arrive.

Realistic timeline: Good marketing takes 2-3 months to show real results. If you need customers tomorrow, we’re not the right fit.

What if you can't help my business?

We’ll tell you upfront, usually within the first conversation.

Some businesses we can’t help:

  • Companies that need customers “right now” (good marketing takes time)
  • Businesses with fundamental product/service issues (marketing can’t fix broken offerings)
  • Organizations that aren’t ready to invest in proper execution

If we’re not a good fit, we’ll explain why and suggest better alternatives when possible.

Do you work with all business sizes?

We work best with small to medium businesses (2-50 employees) who:

  • Know their product/service works but struggle to find the right customers
  • Are tired of throwing money at ads that don’t bring quality leads
  • Want honest feedback about their marketing, even when it’s uncomfortable
  • Can make decisions quickly without endless committee meetings
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Pricing & Process

How does your pricing work?

We use performance-based pricing aligned with your success:

Monthly management fee – Covers strategy, ad creation, landing page development, and ongoing optimization

Performance bonus – We earn more when you get better results (leads, bookings, sales – depending on your business model)

This keeps us focused on your actual business outcomes, not just delivering reports that look good.

What's included in your service?

Complete lead generation system:

  • Custom landing pages designed for your specific audience
  • Social media advertising campaigns (Facebook, Instagram, LinkedIn)
  • Audience research and message testing
  • Lead qualification and nurturing sequences
  • Performance tracking and monthly reviews

What’s not included:

  • Your internal sales process (though we’ll give feedback if asked)
  • General website development outside of landing pages
  • Content creation for your own social media accounts
  • Traditional SEO or Google Ads (we focus on social media advertising)

How long does it take to see results?

Week 1-2: Landing page live, initial ads running, data collection begins
Month 1: First qualified leads arriving, initial performance data
Month 2-3: Optimization based on real performance, lead quality improves
Month 3+: Consistent flow of qualified leads, clear ROI picture

Most clients see their first qualified leads within 2-4 weeks, but significant results typically emerge after 60-90 days of optimization.

What happens if it's not working?

We’ll know within 60 days if our approach is gaining traction. If qualified leads aren’t coming through after two months of proper execution, we’ll:

  1. Analyze what’s not working – audience targeting, messaging, or conversion process
  2. Adjust strategy based on data we’ve collected
  3. Be honest about fit – if fundamental issues exist, we’ll recommend alternative approaches

We don’t keep clients hostage in contracts that aren’t delivering value.

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Technical Questions

Which platforms do you advertise on?

Primarily Facebook, X, and Instagram for most businesses, with LinkedIn for B2B services.

We focus on social platforms because that’s where people discover solutions to problems they didn’t know they had. Google Ads work when people already know what they want—social media works when they need to be educated about better options.

Do you create content for our social media accounts?

No, we focus on paid advertising that drives leads, not organic social media management.

However, the landing pages and ad content we create can be repurposed for your own social media posting if you’d like.

What if we're already working with another marketing agency?

We can often work alongside other agencies, especially if they focus on different areas (like SEO, web design, or general branding).

Our specialty is lead generation through social media advertising and landing pages. If that overlaps with your current agency’s work, you’ll need to choose one approach to avoid conflicting messages and budget waste.

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Leading customers to your doorstep! Try for 60 days.

Still Have Questions?

Get in touch with us to discuss your specific situation and determine if we’re a good fit.
We’re here to help you understand if we’re the right fit for your business.

Our Response time: Within 24 hours on business days.