Privacy Policy

We recognize and are committed to the proper management and protection of personal data / information, and will always strive to comply with the latest applicable data protection measures to ensure your personal data is processed in a lawful and proper manner. This privacy policy applies to you (hereafter “you”), as our prospective, current and former customer and/or supplier, and your usage of our products and services, our websites, or otherwise business dealings with us. 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this site https://invosset.com further referred to as “Company”, “Site”, “Website”, “us,” “we” or “our”), you are consenting to the policies listed on this page. 

    This privacy policy includes our Cookie Policy, found at https://invosset.com/cookie-policy/

    We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

    • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
    • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
    • we first request your explicit consent to process your personal data in cases requiring your consent;
    • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
    • we respect your right to access your personal data or have it corrected or deleted, at your request.

    Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. By using the Site, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described on this Policy Page. If you do not agree with our policies and practices, please do not access, browse, or use this Site. If you still have any questions or concerns, please contact us at [email protected].

    What data do we collect?

    The personal data collected varies depending on what you agree to be provided and therefore may include information such as your name, mailing address, e-mail address, telephone number, fax number, billing address, shipping address, payment information (including credit card numbers) and social media profiles.

    We may also automatically collect information about the devices you use to interact with our website. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our site. We may also automatically collect information about how you use the site, such as what you have searched for and viewed on the site. The information automatically collected may be associated with any personal data you have provided.

    What if you don’t provide us with your personal information?

    If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

    You may, at any time, set your browser not to accept cookies or prevent the setting of cookies by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

    How do we collect your data?

    When our website is opened and used

    When our website is opened and used, we collect the personal data that your browser automatically transmits to our servers. The following information is stored temporarily in a so-called log file:

    • IP address of the requesting computer
    • Date and time of the access
    • Name and URL of the file retrieved
    • Website from which the access occurs (referrer URL)
    • Browser used and possibly the operating system of your computer as well as the name of your access provider

    Our website is not hosted by us but rather by a service provider who also may process the aforementioned data on our behalf.

    Information You Voluntarily Submit to the Website:

    We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, you are able to create a user profile, which allows you to create a username and password. We will store the username, but your password will not be visible in our records.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. If you buy products or services for others, we gather their contact information and shipping details, too. We refer to this information as “Order Information.”

    We gather this information to allow us to process your inquiry. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to your inquiry and the provision of the service in general.

    Information We Collect from Others:

    We may receive information about you from other sources.  You may link your Facebook, Instagram, and/or Google accounts to your user profile.  If you choose to link your Facebook, Instagram, and/or Google accounts to your user profile, we will receive your name, email address and profile picture associated with that account.  When the Website utilizes the Facebook commenting system, and if you choose to comment on a Website post, your profile picture will appear.

    Automatically-Collected Information:

    We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, some of the cookies that are installed on your device and the dates/times when you accessed the Website. 

    We may also collect information about actions you take when using the Website, such as links clicked.

    If you request a password reset, your IP address will be included in the reset email.

    Comments:

    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This data is retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    Media:

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

    Device Information

    As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:

    Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    For more information on our use of cookies, please see our Cookie Policy.

    Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

    Cookies:

    Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

    We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

    The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

    If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

    Embedded content from other websites:

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    You may, at any time, set your browser not to accept cookies or prevent the setting of cookies by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. For more information about cookies and how to disable them, you can consult the information at www.allaboutcookies.org/manage-cookies/. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

    For more information about the cookies we use, please see our Cookie Policy.

    Do not track

    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    How will we use your data?

    We use personal data collected through our site only when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data. We may use the information collected in the following ways:

    • To operate and maintain the Website;
    • To create your account, identify you as a user of the Website, and customize the Website for your account;
    • To process your order and manage your account;
    • To email you with special offers on other products,  promotional information, such as newsletters and services we think you might like. Each email promotion will provide information on how to opt-out of future mailings;
    • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
    • To respond to your comments or inquiries;
    • To provide you with user support;
    • To track and measure advertising on the Website;
    • To protect, investigate, and deter against unauthorized or illegal activity.

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information:

    • To communicate with you;
    • To Screen our orders for potential risk or fraud; and
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Who we share your data with

    Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Anonymous Data

    From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

    Publicly Visible information

    If you create a user profile on the Website or leave a comment, certain information may be publicly visible. To create a user profile, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. At your option, you may also add an avatar, a profile description, and a link to your website.

    You may also choose to link your Facebook, Instagram, and Google Account.

    Users may see your username, avatar, profile description and website information.

    Third-party use of personal information.

    We may share your information with third parties when you explicitly authorize us to share your information. We share your Personal Information with third parties to help us use your Personal Information, as described above.

    Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

    The Website may use the following third-party service providers:

    YouTube

    Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

    If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

    If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

    YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

    Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

    Vimeo

    Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

    If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

    If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

    For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

    Google Web Fonts

    For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

    For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

    If your browser does not support web fonts, a standard font is used by your computer.

    Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

    SoundCloud

    On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

    When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

    If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

    Content Delivery Network (CDN) : 

    Cloudflare, Inc. – We use Cloudflare CDN for proper provision of the content of our website. Cloudflare CDN is a service of Cloudflare, Inc., which acts as a content delivery network (CDN) on our website for secure and efficient provision as well as optimisation of our site. https://www.cloudflare.com/privacypolicy.

    Spam detection:

    Visitor comments may be checked through an automated spam detection service.

    Google’s reCaptcha – We use Google’s reCaptcha software to allow us to filter out spam from bots. If you decide to use any of our contact forms, cookies related to reCaptcha will have to be accepted via a dedicated checkbox. Google’s Terms of service ( https://policies.google.com/terms ) and Privacy Policy ( https://policies.google.com/privacy ) apply.

    Analytics

    Google Analytics – We use Google Analytics to monitor and analyze the use of our site. It is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Newsletters

    On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

    Mail Chimp

    This service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Mail Chimp’s privacy policy ( https://mailchimp.com/legal/privacy/ ) for further information.

    Customer Support / Customer Relationship Management

    Hubspot – We use HubSpot for customer support services, our online marketing activities and Contact management (CRM). This is an integrated software solution which we use for various aspects of our online marketing. Their Privacy Policy can be viewed at https://legal.hubspot.com/privacy-policy

    Display Ads

    We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above. Companies or Ad networks we may use on the site include:

    Google Adsense – This website uses Google AdSense, a service for the integration of ads. 

    Payments

    We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

    We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    The payment processors we work with are:

    Stripe – Their Privacy Policy can be viewed at https://stripe.com/privacy

    PayPal – Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

    Affiliate Program Participation

    The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. Affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to the affiliated site. Our affiliates may include and are not limited to the following:

    • Amazon Associates – Amazon’s affiliate marketing program ( Link: https://affiliate-program.amazon.com )
    • Rakuten Advertising ( Link: https://rakutenadvertising.com/partners/publishers/ )
    • Aliexpress Affiliate Program ( Link: https://portals.aliexpress.com )
    • TripAdvisor Affiliate Program ( Link: https://www.tripadvisor.com/affiliates )
    • Booking.com Affiliate Partner Programme ( Link: https://www.booking.com/affiliate-program/v2/index.html )
    • Travelpayouts Travel Affiliate Network ( Link: https://www.travelpayouts.com/en/ )

    Behavioral Remarketing / Re-targeting Ads

    From time to time, the Website may engage in re-marketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

    We use remarketing services to advertise on third party websites to you after you visited our site. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our site.

    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    Google AdWords – Google AdWords remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Twitter – Twitter remarketing service is provided by Twitter Inc.You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

    Facebook Pixel – To measure conversion rates, this website uses the visitor activity pixel of Facebook. Their Privacy Policy can be viewed at https://www.facebook.com/about/privacy/.

    Facebook – Facebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. 

    To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217.

    Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. 

    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

    You can opt out of targeted advertising by:

    • FACEBOOK – https://www.facebook.com/settings/?tab=ads
    • GOOGLE – https://www.google.com/settings/ads/anonymous
    • BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    Additionally, you can opt out of some of these services by visiting:

    • the Digital Advertising Alliance’s opt-out portal in the USA at: http://optout.aboutads.info/.
    • the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or 
    • the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or 
    • opt-out using your mobile device settings.

    This list may be amended from time to time in the Website’s sole discretion.

    Marketing

    We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

    • Mail Chimp – Please refer to Mail Chimp’s privacy policy for further information.
    • Hubspot – Please refer to Hubspot’s privacy policy for further information.

    If you have said we can (opted in), then we may send you marketing messages that we feel will be applicable to you. This will be to keep you up to date with the latest news, best practices, articles, methodologies and other industry information. We will also send these messages to help you find the products and services offered by us.

    If you have agreed to receive marketing, you may always opt out at a later date.

    You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of this Website.

    If you no longer wish to be contacted for marketing purposes, you can stop receiving marketing messages from us at any time:

    • By clicking the ‘unsubscribe’ link on any marketing email we send
    • By emailing us at [email protected]

    Once you do this, we will update the information we hold on you to say that we should no longer send marketing messages to you.

    We may continue sending you messages and communication that falls outside of marketing messaging in order to deliver our products and services to you.

    How do we store your data?

    We securely store your data at servers located in Singapore, Germany, Netherlands, Japan and the United States. Any personal information stored in our database is only accessible by our staff through a password protected interface. The database itself is hosted on servers provided by our choice of server providers at the time, who have their own internal security procedures to protect the database from unauthorized access.

    We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data covered by this Privacy Policy against unauthorized access, destruction, loss, alteration or misuse. Your Personal Data is only accessed by a limited number of personnel who need access to the information to perform their duties. 

    The internet is not a secure medium. However we have put in place various security procedures. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Hence, we cannot be responsible for events arising from unauthorized third parties gaining access to your personal information. It is solely your responsibility to maintain the secrecy of your user identities and password(s) at all times. If you have reason to believe that your interaction with us is no longer secure (e.g., you feel that the security of your account has been compromised), please contact us immediately.

    How long we retain your data

    Your personal data will be kept as long as it is required for the purposes for which they are obtained as well as in accordance with our legal and fiscal requirements.

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    We retain your Personal Data as long as we are providing the Services to you or our Users (as applicable). Even after we stop providing Services directly or indirectly to you, and even if you close your account or complete a transaction, we keep your Personal Data in order to comply with our legal and regulatory obligations. We may also keep it to assist with our fraud monitoring, detection and prevention activities. We also keep Personal Data to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by the payment methods you used. In all cases where we keep data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

    Updating Your details

    If any of the information that you have provided to us changes, for example if You change Your email address, name or if you wish to cancel Your registration, please let us know the correct details by contacting us.

    Sale of business

    If this website or business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

    Children’s Information

    The Site is not intended for individuals under the age of 16 and it is not our intent to collect personal data from children under the age of 16. If you are under sixteen (16) years of age, please do not use the Site or provide any personal information on the Site, including your name, screen name, username, address, telephone number, email address, and payment details.

    If we learn we have collected or received personal information from a child under sixteen (16) years of age without verification of consent from a parent or guardian, the personal information collected or received shall be deleted with no delay.

    The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at [email protected] and we will do our best efforts to promptly remove such information from our records.

    Privacy policies of other websites

    This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites.

    Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.

    Embedded content from other websites:

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    Sensitive Personal Information

    At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

    Changes to our privacy policy

    We keep our privacy policy under regular review and place any updates on this web page. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

    Your Consent

    If you are using this website this means that you accept and agree with the information provided herein, and that you accept our Terms of Service.

    By submitting your information you consent to the use of that information as set out in this policy. If We change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information We collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

    Please see below for the date this privacy policy was last updated.

    Governing Law

    This Privacy Policy shall be governed in all respects by the laws of Singapore.

    What are your data protection rights?

    We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service. You may access the personal information we have about you by submitting a request to [email protected].

    The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete. You may contact us at [email protected] to amend or update your personal information.

    The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to the Website’s processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us [email protected] to be removed from our mailing list.

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at [email protected].

    Please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including but not limited to Singapore, Canada and the United States.

    Finally, please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.

    Supplements

    California (DNSMPI, CPRA), Colorado (CPA), Connecticut (CTDPA), Nevada (NRS 603A), Utah (UCPA) and Virginia (CDPA) – US

    Personal Data Protection Act (“PDPA”) – Privacy Statement for Singapore

    How to contact us?

    If you have any questions about the Website’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer by e-mail at [email protected].

    Complaints will be dealt with by the Data Protection Team, and will be responded to within 30 days.

    How to contact the appropriate authority?

    Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Personal Data Protection Commission.

    Email: [email protected]
    Address: Address: 10 Pasir Panjang Road, #03-01 Mapletree Business City Singapore 117438